Take control, outsource!
Library Outsourcing LibAssist Team provided a fantastic service for Central Saint Martin’s College of Arts and Design Library on two occasions. They were fast, efficient and very hard working. We would be happy to have them back.
We employ a fairly large group of student shelvers and they work on an hourly basis, usually an hour per day Monday-Friday. Due to the huge increase in use and resultant shelving, we are now employing students and recent graduates through the Universities student temp agency and they are employed for blocks of 3 hours at a time. Library Outsourcing were great because they worked full time, were very quick and focused.
I am definitely considering building additional outsourcing into my shelving plan for next academic year for peak times when we know it will be very busy, i.e. at the start of the first and second terms. We can’t really ask student shelver to work full time in this way because they can’t commit the hours. The mixed model of staffing therefore works very well … it has been a fascinating, and unexpected, development of the move.
Learning Resources Manager,
Central Saint Martin’s College of Arts and Design Library